Middle Tennessee IT Support

Your IT works when your business works.

FixPoint is a local managed services provider serving homes and small-to-medium businesses across Middle Tennessee. Remote-first support, on-site when it matters. No contracts, no call centers.

Trusted by businesses in Winchester, Murfreesboro, Tullahoma & beyond
System Restored
Malware removed, backup verified — 47 min
Network Secured
Firewall configured, 14 devices monitored
Server Online
24/7 monitoring active, 0 issues
4+ hrs
Average time saved per support ticket
25–45%
IT cost reduction vs. in-house teams
Local
No call centers. You talk to someone who knows you.

Everything your business needs, nothing it doesn't.

Computer Repair

Hardware replacement, malware removal, software troubleshooting, and upgrades for PCs and Macs. Residential or business — we fix it fast.

Network Setup

Router configuration, structured cabling, shared printer and drive setup, and Wi-Fi optimization. Wired or wireless, office or warehouse.

Managed IT

Flat-rate monthly IT coverage — monitoring, patching, security, and helpdesk support. Predictable cost, no surprises. Run your business, not your IT.

Remote Support

Instant remote assistance — we connect to your machine and fix most issues in minutes, no travel required. Day or night.

Backup & Recovery

Automated local and cloud backups, disaster recovery planning, and data restoration when things go wrong. Because they will.

IT Consulting

Technology planning, vendor management, and IT roadmap development. Know what to buy, when to upgrade, and how to budget for it.

We're not another big company with a small commitment.

Nashville has plenty of IT companies. What it lacks is a provider that answers when you call, knows your name, and shows up when it matters. That's FixPoint.

Local roots, real accountability. We know the businesses we serve. You're not a ticket number — you're a neighbor.
Remote-first means fast response. Most issues resolved without a truck roll. When we do need to come on-site, we come.
Proactive, not reactive. We monitor your systems and fix problems before they become outages. Break-fix is a losing game.
Transparent pricing. No contracts. You know what you're paying every month. No surprise invoices, no lock-in.
100%
U.S.-based support
24/7
Monitoring on all plans

Getting started takes less than a phone call.

01

Reach out

Tell us what you need — a one-time repair, network setup, or ongoing managed IT. We'll listen and tell you honestly what it takes.

02

We assess

For managed IT, we audit your current setup — devices, network, security gaps. Know what you're starting from before we spend a dollar.

03

We fix it

Remote or on-site — we get it working and keep it working. For managed clients, we set up monitoring and you're covered from day one.

04

You stay running

Monthly management, quarterly check-ins, and a direct line when you need us. Your IT stays fixed — that's the point.

Honest rates. No surprises.

Every plan includes remote support and monitoring. On-site visits are available on all tiers.

Essential
$99/mo
per user
  • Remote helpdesk support
  • 24/7 system monitoring
  • Patch management
  • Anti-virus & security updates
  • Monthly status report
  • Email & phone support
Best for: homes and micro-businesses (1–5 users)
Enterprise
Custom
tailored to your needs
  • Everything in Business
  • Multi-location support
  • Server management & monitoring
  • Advanced security & compliance
  • Dedicated account manager
  • Unlimited on-site support
  • IT roadmap & strategy planning
Best for: growing SMBs (20+ users) with complex needs
Request a custom quote

Not sure which plan fits? Tell us about your needs — we'll recommend the right option.

Your technology should work for you — not the other way around.

Most businesses we talk to are tired of reactive IT that costs too much and delivers too little. FixPoint was built for the business owner who wants a partner, not a vendor. Someone who picks up the phone, knows your setup, and keeps your technology out of your way.

Whether you need a one-time fix or a full-time IT department replacement — we start where you are and build from there.

Serving businesses across:
Winchester Murfreesboro Tullahoma Manchester Nashville Metro Middle Tennessee